FAQ

 

How long will it take to receive my order?

Products that are in stock are passed to the delivery company within 1-2 working days. The estimated delivery time will be between 2-3 working days, depending on the delivery address. or more information on delivery please visit our Delivery and Returns page.

 

How can I find out about my Order Status?
Once your parcel is passed to the cargo company, you will automatically receive an email with an Order Tracking Number. For more detailed information please visit our Delivery and Returns page.

 

How do I return my order?

You have 14 days from the delivery date of your order to return your purchase from BeynLab.com free of charge. In order for your return to be accepted, the following conditions need to be met:

 

• The product must not have been used and should possess the qualities necessary to be able to be resold. The product should not be scratched, stained or torn;
• The product must be sent back with its original packaging;
• The receipt for the product must be sent along with the product.

 

For more detailed information please visit our Delivery and Returns page.