Refund policy


You can return your order within 14 days from the date you receive it. The following conditions must be met for your return to be valid:

- The product must be unused and unimpaired for resale;
- There should be no scratches, stains or tears on the bottom/top/inside/outside surfaces of the product;
- must be returned in its original packaging and contents;
- The printout of your invoice must be included in the return;

Returns that do not comply with these conditions will not be accepted and will be sent back to you against a charge. For this reason, we recommend that you try your products as soon as possible so that they do not deteriorate when they reach you, and return the ones you think are unsuitable as stated above..

The payment of the product returned pursuant to the Distance Sales Agreement will be made within 1-3 days if the card you have purchased from is a credit card, and within 7-14 days if it is a debit card. After your refund is approved by us, you must follow up these processes by contacting your bank.


You can return your orders in compliance with the above-mentioned Return Conditions free of charge via Aras Cargo, as follows:


From all Aras Cargo branches, free returns can be made by sharing the current code 15040419334799 / OPLOG OPERASYONEL LOJİSTİK A.Ş.. During the transaction, please a make note that the return is being made for Beynlab Dış Ticaret A.Ş..


You can send your shipments other than the cargo companies listed above to our warehouse, provided that you pay the cost yourself:

OPLOG - Beynlab
Osmangazi District  
Inspiration Street 8
41700 Darica / Kocaeli